OnuKit | Terms Of Service
OnuKit | Terms Of Service
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Terms Of Service

Welcome to OnuKit (“we,” “our”, “us”, “our app”) and thanks for your interest in becoming a user of OnuKit. We are here to offer a revolutionary solution (“Services”) for SMEs, E-commerce & F-commerce. OnuKit enables your cell phone to use it as a call center. You can easily manage your calls, SMS through OnuKit. This can help you with your business and order ticketing, task assignment, SMS campaign can be executed with this platform.

We are more than happy that you chose us and we will try our level best to be always at your service. Please make sure to read of Privacy Policy, Terms Of Service and Disclaimer before you start using OnuKit. These Terms Of Service have been written to assist you and guide you in every possible way. By using our app, website, and services you confirm and warrant that you are under a legal obligation to comply with these Terms Of Service. If you do not want to be legally obligated



1.1. Age Requirement

You must be over 13 in order to use our app and services. If you are under 13 then we require you to show us that your parent(s) have consented that you may use the app. This step has been taken in accordance to comply with the “Children’s Online Privacy Protection Act” or “COPPA”. Please read further about this in our Privacy Policy.

1.2. Personal Information Requirement

OnuKit is a unique service that offers you a hassle-free, responsive and quick platform. To do so we may need to collect some personal information. This personal information may include your, phone number, email address as well as a few other information like contacts, SMS and call logs among others. Please know that the information you may provide will only be used for the purpose of providing our services and will not be shared with any third parties.

1.3. Phone Information Requirement

Since OnuKit primarily uses the phone app to enable its users to use their phone as a call center, we may need some permissions to your phone in order to make that work. These permissions will be asked when you will launch the app for the very first time and will include permissions like SMS permission (READ, SEND, STORE), contacts and call logs permissions, Storage permission, Microphone OR Record Audio permission (for better VoIP control). OnuKit will also read your phone IMEI number to give you a better and unique user experience.


The source code, logos, words, design, videos, samples, layout, graphics, photos, images, information, materials, documents, data, databases, and all other information and intellectual property accessible on or through OnuKit app and website  is our property and is protected by intellectual property laws.

If you have downloaded and used our app, service, program, product, or subscription or otherwise entered into a separate agreement with us you will also be subject to the terms of that agreement or those terms of use, which shall prevail in the event of a conflict.

2.1 Grant Of License With OnuKit Approval

In case you wish to use any part of the services as a part of your own application or modify any part of the services, such use will be subject to OnuKit’s prior written approval and for that, you will be entered into a separate license agreement with OnuKit. Any API, commercial or enterprise use of the services shall be governed by the API License Addendum or such other separate agreement as may be required by OnuKit.


By using OnuKit and our website  either directly or indirectly, you agree that you will only use this service for the purposes within these terms and conditions and according to law, regulations and other guidelines which are either expressly or impliedly have been given.

3.1. By Using OnuKit App And Website You Understand That

a) Accessing any of our resources by means other than we provide is prohibited. You agree that you will not access our website by any unlawful manner or any other unethical manner whichever it may be.

b) By using and accessing OnuKit (app or website) you are agreeing that any information you provide will always be correct, accurate and according to law.

c) By using our app and by accessing our website you are agreeing that you are responsible for maintaining the confidentiality of any login, registration or any information associated with any account you access and use. Henceforth, you agree that you are solely responsible for the activities that occur under your account.

d) When using OnuKit (app and website) it is prohibited to engage in any activity or business which may disrupt or interfere with our app, website content, our services, and our business.

e)  You agree that you will not duplicate, copy or counterfeit source code, logos, business models, products, videos, samples, services in any way neither you will sell them on your own.

f) By using OnuKit (app and logo) you agree that you are responsible for the consequences, losses, or damages that may directly or indirectly, you may incur due to any unlawful, unethical or unauthorized activity as explained above. For which you may be held responsible in the eyes of law.

3.2. You Agree And Consent That You Will Not

a) Use defamatory, threatening, illegal, invasive, deceptive, fraudulent, degrading, racist, demeaning or any sort of inappropriate behavior on OnuKit.

b) Break or infringe any copyright, trademark or any other intellectual property law in any way or manner that may harm now or in future to OnuKit and our business.

c) You will not involve in any prohibited, unethical or unsolicited advertising.

d) Impersonate any person and use a fake name or gain access to anyone’s account in any way or manner that may deem unlawful.

e) You will not attempt to gain unauthorized access to the website.

f) Use, upload, send, transfer any malware, computer virus, Trojan or any other program that may harm and disrupt the services of the website in any way.

g) You will not tamper with any copyrighted material in any way.

In any case, we have the right to remove any material objectionable or otherwise without any notice and we will not be held liable for any of our act. Thus, by posting your content on our OnuKit or our website you as a user completely agree to our terms of service and give us permission to remove, delete, change, modify, adapt, translate or publish any of your content posted on our app or website


In no event will we at OnuKit be liable to any individual, company, party, legal team for any type of direct, indirect, special, incidental, equitable or consequential damages for any use of or reliance on our app or website, its services and its content, or on those affiliated with OnuKit in any way, and you hereby release us from any and all claims, including, without limitation, those related to the loss of any profits, personal or business hindrances, interruptions, personal injuries, accidents, misapplication of information, or any other loss, mental or physical problem, condition or issue, or otherwise, even if we are expressly advised of the possibility of such damages or difficulties. Please read further about it in our Disclaimer.


At OnuKit, we reserve the right in our sole discretion to refuse or terminate your access to our app or website and all of its services in full or in part, at any time with or without notice. In the event of cancellation or termination, you are no longer authorized to access the part of the website affected by such cancellation or termination. The restrictions imposed on you in these terms and conditions with respect to the website, services, and content will still apply now and in the future, even after termination by you or us.


We reserve the right to amend (add, delete, replace) these terms at any time by writing amended Terms of Service. In case of any amendment or change the new terms will be enforced the moment they are posted here and will have the same value as these terms. If you continue to use our app or services after the amendments, it will be assumed that you have agreed on those terms and accepted them. Thus, we encourage you to please read and review all terms, documents, policies or any information posted on our website from time to time to keep yourself updated.


If you have any question, queries, suggestions or remarks you can tell us by contacting us at

Wakil Tower (8th Floor), TA- 131,

Gulshan-Badda Link Road, Gulshan- 01, Dhaka- 1212

E-mail: [email protected]


Website: www.onukit.com